top of page

WHAT WE DO

Getting Coffee

SOFTWARE SUPPORT

F1 Computer Services support just about any type of software. Support include setup (network setup can be a big time saver!) Training, projects ie Mass mail out

So following is the list;

PC Operation Systems;

Windows –Windows 3.x, 95, 98, 98se, ME, 2000, XP Home, XP Pro, Vista (Home, Business, Ultimate), 7 (Home, Business, Ultimate), Windows 2000 Server, SBS 2000, 2008

Apple Operation Systems;

Apple all versions up to Snow Leopard

Mobile;

IOS (Apple), Android (including Ice-cream Sandwich), Palm, Symbian, Windows (all versions)

Applications (just the main ones);

MS Office (Outlook, Word, Excel, Access, PowerPoint, Publisher, Project, FrontPage, One Note, Groove – all versions – all platforms

Simply Accounting (Simply Accounting Certified Consultant)

QuickBooks (QuickBooks ProAdvisor) http://www.intuit.ca/en/intuit/findexpert_index.jsp

Maximizer, Top Producer, Act, GoldMine, Osler

HARDWARE SUPPORT

F1 Computer Services supports hardware – however, it recent years parts and computers are so cheap that it is often easier to replace a whole computer rather than fix it. The computer industry is strange in that the devices get smaller, faster AND cheaper minute by minute. F1 makes several trips to recycling depot per month with old computer-related parts

F1’s most common hardware work is;

​

  • Dust removal – Don’t keep your computer on the floor

  • Fan replacement

  • Power supply replacement

  • Hard Drive upgrades

  • Adding extra video cards for multiple monitor situations

Conference
Working Together

NETWORK SUPPORT

F1 Computer Services has setup many networks and done extensive planning of networks. They are often called in after a botched network setup or after a network has slowly “evolved” to mess over the years.

WEBSITE MANAGEMENT

F1 Computer Services has set up many networks and done extensive planning of networks. They are often called in after a botched network setup or after a network has slowly “evolved” to mess over the years.

Touchscreen Computer
Open Laptop

BACKUPS

F1 is committed to performing and verifying backups consistently. To illustrate this commitment, a new client recently hired F1 to assess their current operations. During the assessment, when asked about their backups, F1 was shown a tape cassette that was still in the server's tape drive. The tape had a piece of tape dangling from it, indicating it was broken, with the rest of the tape wound inside the drive. Notably, no one had checked the tape in two years. This is particularly concerning for a dental office that operates with a paperless system. If the server had failed, they wouldn't have been able to access X-rays, track incoming patients, or even notify clients to cancel their appointments.

To ensure a reliable backup, it must meet the following criteria:
- Be **FULL**
- Be **OFFSITE**
- Be **INCREMENTAL for 30 days**
- Have a **test restore** performed every six months

F1 has developed its own backup systems that are NOT proprietary. Some backup systems require their unique software for recovery, making it impossible to restore data without that software. 

Backups can be stored on HDD USB drives (two of them – one onsite and one offsite). Additionally, backups can be encrypted using TrueCrypt. Cloud backups are also an option, though it's crucial to pay close attention to what is being backed up and the timing of those backups.

bottom of page